FAQs - Using Runireland

How can I avail of online entry?
To avail of the online entry facility, simply add your event to the calendar by clicking the following link: http://www.runireland.com/node/add/event and selecting online entry available.
We will create the entry form(s), then email you with a username and password which will give you access to the Event Managers’ area of the site where you can view or download your one click results and edit your race page.
 
How much does online entry cost?
The fee for using our service is 7% of the race entry fee, which covers all bank charges, merchant fees and VAT costs. 
 
Is there any set-up fee for using the Runireland Online Entry System?
No, there is absolutely no set-up charge: as stated above we only charge 7% of the entry fee.
 
Is there an additional fee if I only receive a small number of entries?
No, the fee is 7% regardless of the number of entries you obtain.
 
Can I use Runireland online entry system if I also have my own online entry system?
Yes. Many race organisers who have their own online entry system will also use the Runireland system as our online entry customers have access to a number of free marketing tools which their own system may not provide. Runireland also caters for races whose race fees are set in sterling and process these transactions in sterling and unlike some other systems, can accept Laser card entries.
 
How do I get paid?
After your race we will issue you with either a cheque or a bank transfer for the total amount less our 7% fee. Please provide your payment details to us in advance of your race so that we can process your payment immediately. Please confirm who the cheque should be made out to and the address to send it to or the bank name, branch address, sort code and account number and account name for online payment.
 
How can I change details on my race page?

To edit your race page:

1. Login with your Runireland username (specifically provided to you for your race)
2. Go to your race page
3. Click on the Edit tab under the title of your event on the top of your race page.
4. Don't forget to click Save when you have finished editing the page.
 
How Can I download my one click results?

1. Log in with your Runireland username and password.
2. Click into your event entry forms (as if you are applying for race)
3. Click the one click results tab located above the form.
4. When clicked the report will generate and download and open on an excel sheet. automatically for you.
 
Do you issue race numbers?

Not unless you specifically request us to do so and provide a starting race number
 
Will Runireland issue refunds?

Runireland, like most online ticketing services, operates a NO REFUND policy regardless of a race entrant's reason for seeking one. In some cases the race organiser may defer a participant's entry to the following year but this is at the discretion of the race organiser, who should be contacted directly.

What happens if the race is cancelled?

The race organiser is responsible for communicating with participants. Most events are rescheduled, but in the event that refunds are required, it is the responsibility of the race organiser to refund participants.
 
I want to change the price of my event on a particular date

This can only be done if you notify Runireland by email in advance and then phone Runireland on the date you want the price to change. Runireland cannot take responsibility for implementing a price change, even if we have received it in writing in advance. It is the responsibility of the race organiser to check that prices are correct when the race is set up and that any requested changes have been implemented correctly.
 
Can I add a standard disclaimer to my entry form?
Yes. If you provide us with the content, we can make it mandatory for the participant to tick the disclaimer before we process their payment.
 

FAQ's - Promoting Your Event

How can I add my event to your race calendar?
You can add your event to the calendar by clicking the following link: http://www.runireland.com/node/add/event
 
How can I advertise my race on your site?
To avail of premium advertising positions, and reach a targeted audience  of over 361,000 athletes, please contact Angela on 091 565154 or email adam@runireland.com Please note, Runireland advertising spots are usually booked up three months in advance, so it is advised to provisionally book your spot as soon as you have secured your race date. 

What are the dimensions of  advertisements?
Square Dimensions: width 300 x height 250 pixels
Banner Dimensions: width 468 x  height 60 pixels
 
 
How can I be featured on your monthly newsletter of upcoming events?

This free marketing tool is exclusively available to races that use Runireland for online entry. This newsletter goes out to over 50,000 subscribers monthly. If your event is on the race calendar already and you want to up-grade to online, please email adam@runireland.com
 
 
How can I add news to Runireland?

Click on the following link to add news http://www.runireland.com/node/add/news
Please make sure to fill in all fields and add a logo or picture (landscape orientation)
 
How can I advertise my race results?

Click on the following link to post results http://www.runireland.com/node/add/news. Select 'Results' in dropdown menu. Again please include a picture or race logo.

FAQ's - Organising an Event

Where can I get insurance?If you are an AAI member, you can get a discount on the price of insurance through McMahon and Galvin, who are the insurance brokers for the AAI: http://www.insurancebrokers.ie/
 
Does my course have to be measured?
If it is an AAI event, your route has to be measure by an approved AAI Course Measurer - http://www.athleticsireland.ie/content/?page_id=116 
 
 How can I create a route map for my race?
 To create a route map use http://www.mapmyrun.com/
 
Where can I get co-ordinates of my event location?
To get exact co-ordinates, go to http://www.getlatlon.com/
 
Where can I get waterproof race numbers?
Go to http://winningways.org.uk/default.aspx.  Note that waterproof will be more expensive than normal quality race numbers.
 
Where can I get T-shirts printed?
For our own events we use Advertees in Galway http://advertees.ie/index.html.  You can probably also find a similar company in your own area.
 
Can  you recommend any water supplier?
We use Galway Water, you may wish to source a supplier nearer to your event http://www.galwaywater.ie/
 
Can  you recommend a portaloo supplier?
For our own events, we use Walsh Waste http://www.walshwaste.com/ , you may wish to source a supplier nearer to your event.
 
Can you provide a finish line?
Yes.  We charge €350 plus mileage: This includes setting up and dismantling the finish line -and we can help at the finish area during the event. Contact Rachael on 091 709642

Event Websites for just €995 + VAT

A Content Managed Website Template that includes five updateable sections;

• Homepage
• Race Information page
• Results page
• FAQ page
• Latest News page
• Image Gallery

This package also includes;

• Domain Registration for 1 Year
• Website Hosting for 1 Year
• Google Analytics
• 3 Email Address Aliases

For more information on this offer contact Angela angela@proactive.ie

10 Step Guide to Promoting your race

by the Marketing Company behind the Connemara Marathon

1. Choose a memorable name for your event - make sure it's available as a domain name. For Example www.connemarathon.com
2. Create a strong logo with a distinctive colour - you want your event Tee Shirts and branding to stand out. Connemarathon tee-shirts have been seen all over the world.
3. Develop a strap line that differentiates your event - 'I hit the Wall in Connemara' this is a pun on the fact that the region is famous for it's stone walls but also refers to that agonising point in a marathon where your body wants to stop but your determination pushes you through.
4. Design a website that gives participants all the information they need to know within two clicks.
5. Use an on-line booking system like RunIreland.com and eliminate paperwork from postal entries if possible. Connemarathon is 100% on-line entry.
6. Use links to other Websites and Forums to get the word out there.
7. Make sure your event is listed on event calendars - most are free.
8. Optimise your website to ensure your event is ranked on google listings.
9. Get as much press coverage as possible - the story has to be newsworthy and relevant. Inviting an elite runner, or a celebrity personality, or a reporter to participate in your event will boost the post event press coverage.
10. Get your own photographer - don't rely solely on the press.

Want to know more or talk to Proactive - please contact us at angela@proactive.ie

10 Step Guide to organising a Race

by Ray O'Connor, Race Director Connemara Marathon

1. Run the proposed route several times yourself and preferably in bad weather! Honestly, it is the only way to truly understand the potential problems that you might have to face on race day.
2. Get the route officially measured and mark the course early.
3. Apply for an AAI permit and get insurance.
4. Talk to the Local Council, Guards and Emergency Response Units in the area - use their experience knowledge and advice to put your safety and emergency plan together. (Check that there are no roadworks planned on the route on the date in question - it has happened!)
5. Get a core team of leaders together with specific responsibility for groups of volunteers.
6. Don't depend solely on unpaid volunteers - make a donation to a club in return for volunteers this way you are guaranteed bodies when you want them and where you need them.
7. Make sure your timing people are reliable and results can be issued quickly after the race.
8. Order your race numbers, medals, finishers tee shirts, safety pins well in advance.
9. Registration should be hassle free - make sure you have enough people and try to expect the unexpected.
10. Get a good nights sleep the night before and above all stay calm - everyone will be looking to you for inspiration and direction so give it to them in bundles.

Event Management made easy

by Seb Locteau RunIreland

1. Use RunIreland for your on-line entries -it only costs 7% which includes the Credit Card Transaction fee
2. Use RunIreland for your Postal Entries - we handle the entries, update your database and lodge the cheques for you.
3. Use RunIreland to promote your event - your own free web page opens up your race to 138,500 unique visitors per year.
4. Use RunIreland to pack and post your race information or manage your registration
5. Use RunIreland for finish line gantry - available to hire - we deliver, assemble, dismantle etc.
6. Use RunIreland for your Technical Tee-shirts - good quality Ron Hill Finishers Tees available
7. Use RunIreland to communicate with your participants - very active forum

What can RunIreland do for you?

1. RunIreland focuses on Irish Events so your race will not get lost in a list of international events.
2. Events are easy to find and listed on the homepage
3. RunIreland currently attracts 138,500 unique visitors per year
4. The average page view per visit is 5.6
5. The quality of the editorial and news feeds on RunIreland ensures regular repeat visits
6. Each Race is given it's own web page - a bonus for smaller events who do not have their own website.
7. Google rankings for events tend to show up from the RunIreland event page rather than the official event website.
8. Every single enquiry is responded to in person and re-directed to the race director where relevant - automated responses are not used.
9. 7% fee includes the transaction fee and marketing of your event to your target audience.
10. Google Maps and photos of your event included on your event page
11. Featured race facility
12. Assistance available for race organisers including web design, logo design, on-line marketing, event management consultancy, finish line gantry hire etc.
13. Note discounted rates may apply for certain races - please ask for more details